Terms and Conditions

Effective Date: 7th May, 2025

Welcome to Zickzack. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.

1. Use of the Website

You must be 18 years or older to make a purchase or have parental/guardian consent
You agree not to use the website for any illegal or unauthorized purpose
You shall not transmit any viruses, malware, or harmful code

2. Products and Services

All products listed on Zickzack are subject to availability and may be discontinued without notice
We reserve the right to limit quantities of any product or service
Product descriptions, images, and pricing are subject to change without prior notice

3. Pricing and Payments

All prices are listed in INR (₹) and applicable taxes will be shown at checkout
We accept secure payments via trusted third-party payment gateways
Orders will be processed only after successful payment confirmation

4. Shipping & Delivery

Orders are processed within 1–2 business days
Delivery typically takes 3–7 business days, depending on your location
Delays due to logistics issues, weather, or unforeseen circumstances are beyond our control
Customers must provide accurate shipping details; we are not responsible for delays due to incorrect information

5. Returns, Refunds & Cancellation

Returns are accepted only under valid conditions such as damaged, defective, or incorrect products
A return request must be raised within 24 hours of delivery with a proper unboxing video
Refunds are processed after inspection and approval
For complete details, please refer to our Refund & Cancellation Policy

6. Intellectual Property

All content, including logos, images, text, and designs on Zickzack, are the property of Zickzack
Unauthorized use, reproduction, or distribution is strictly prohibited

7. Limitation of Liability

Zickzack shall not be liable for any indirect or consequential damages arising from the use of our website or products
Our total liability shall not exceed the amount paid for the purchased product

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your data.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.